Responsible Gaming
At TopAussieRewards, we are committed to promoting responsible gaming practices and providing support for those who need it. Gaming should be enjoyable entertainment, not a source of problems.
Our Commitment
TopAussieRewards is committed to providing a safe and responsible gaming environment. We comply with Australia's National Consumer Protection Framework (NCPF) and work closely with regulatory authorities to ensure the highest standards of player protection.
Responsible Gaming Tools
Spending Limits
Set daily, weekly, or monthly spending limits on your account
Time Management
Set session time limits and receive regular reality checks
Self-Exclusion
Temporarily or permanently exclude yourself from gaming
Account Monitoring
We monitor accounts for signs of problem gambling behavior
Age Verification
Strictly for adults only
TopAussieRewards strictly enforces age verification requirements. All players must be 18 years or older to participate in lottery games. We use robust age verification systems to ensure compliance.
Verification Process
- • Government-issued ID verification
- • Address verification
- • Bank account verification
- • Ongoing monitoring and compliance checks
Warning Signs of Problem Gambling
It's important to recognize the warning signs of problem gambling. If you notice any of these behaviors in yourself or someone you know, seek help immediately.
Financial Warning Signs
- • Using money meant for bills, rent, or groceries
- • Borrowing money to gamble
- • Hiding gambling expenses from family
- • Chasing losses with bigger bets
- • Unable to stop despite financial problems
Behavioral Warning Signs
- • Thinking about gambling constantly
- • Lying about gambling activities
- • Neglecting work, family, or social obligations
- • Feeling anxious or depressed about gambling
- • Unable to control gambling behavior
Help and Support Services
If you or someone you know needs help with gambling problems, professional support is available 24/7 across Australia. All services are free and confidential.
State-Specific Resources
Victoria
Gambler's Help Victoria
1800 858 858
New South Wales
Gambling Help NSW
1800 858 858
Queensland
Gambling Help QLD
1800 858 858
South Australia
Gambling Help SA
1800 858 858
Western Australia
Gambling Help WA
1800 858 858
Tasmania
Gambling Support TAS
1800 858 858
Tips for Responsible Gaming
Before You Play
- • Set a budget and stick to it
- • Never gamble with money you can't afford to lose
- • Set time limits for gaming sessions
- • Only gamble for entertainment, not to make money
- • Never gamble when upset, depressed, or under the influence
While Playing
- • Take regular breaks
- • Don't chase losses
- • Keep track of time and money spent
- • Remember that gambling is random - past results don't affect future outcomes
- • Stop when you reach your limits
Need Help?
If you have concerns about your gambling or need support, don't hesitate to reach out. Help is available 24/7.
Immediate Help
Gambling Help: 1800 858 858
Lifeline: 13 11 14
Crisis Support: Available 24/7
TopAussieRewards Support
Customer Service: 1800-TopAussieRewards
Email: support@TopAussieRewards.com.au
Responsible Gaming: responsible-gaming@TopAussieRewards.com.au